Transportation

All residents of the service area are eligible for private pay transportation. 

If you would like to schedule a non-emergency medical transportation trip through Medicaid, contact the number on the back of your Medicaid card to check if you are eligible. To learn more about the Texas Health and Human Services Medical Transportation program, please follow this link.

• We provide curb to curb service. Passenger must be able to get to agency vehicle by themselves, or can be accompanied by an attendant.
• Passengers should sit promptly after boarding the agency vehicle.
• Passengers must wear seatbelts, and remain seated until the bus has come to a complete stop.
• All children under the age of eight (8) must ride in a child safety seat. Safety seats must be provided by the client.
• Adult passengers must properly supervise all children and ensure they remain quiet, buckled in, and seated.
• All luggage, packages, and parcels must be kept safely beside the passenger to avoid tripping hazards.
• Limit of no more than three sacks or small bags.
• Passengers must be very careful when boarding the bus to avoid tripping, slipping or falling, especially watching for steps, curbs, and street gutters.
• No radios, music boxes, boom boxes, or other distractions are allowed.
• No smoking or the use of any tobacco products is allowed.
• Shoes and shirt must be worn. No swim suits allowed.
• No open containers are allowed – Only spill proof containers are allowed on the bus – Styrofoam “to go” cups, even with lids, are not considered spill proof.
• No trash, gum, or discarded foodstuffs or containers are to be left on the bus.
• No food or drink is allowed.
• No Illegal Drugs or Alcohol allowed on Agency Vehicles.
• No person shall damage, write upon, or soil any interiors of the SHARP Lines vehicles.
• No pets or animals are allowed on the vehicle other than a service animal accompanying a person with a disability, or an animal in a cage or approved standard pet carrier.
• No person shall possess any explosives or carry any corrosive acid or flammable liquid, gasoline or a gasoline container or any type of hazardous material while on the vehicle. (Respirators and portable oxygen supplies are permitted to be carried on and used on board by a person needing them for health reasons).
• All portable oxygen supplies/bottles must be secured. You may secure them by using the seat beats, or by using bungee cords, or stanchions.
• Bungee cords or stanchions must be provided by the passenger.
• No person shall possess firearms, with the exception of law enforcement officers.
• No laundry is allowed on board except in an enclosed bag.
• No person shall interfere with the driver’s operation of the vehicle.
• No person shall use profane or abusive language toward the driver or other patrons, or act in a hostile or threatening manner on board.